Australian Business Number: 51 393 104 745
Perth Metropolitan area – $10.00.
Regional Western Australian – $18.00.
States other than Western Australia – $25.00.
If you have requested to pick up an order placed online, please await advice that your order has been processed and is ready for collection before proceeding to the collection point as some orders may take longer than others to process. Our staff are instructed only to process orders received through our official communications channel and will not process an order solely upon presentation of an order receipt.
When placing orders in store or online, please make your selection carefully as we are not required to provide a refund or replacement if you change your mind.
You can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase — eg your receipt.
In addition to your statutory rights, if you accidentally order the wrong size , where possible we may choose to exchange your garment for another size if the following conditions are met:
(1) authority to exchange the item is given by Willetton Uniforms, items received without an Exchange Authority will not be accepted.
(2) the item is returned to the store it was purchased from within 14 days of receipt of the goods (at purchaser’s expense).
(3) the item is in the same condition it was purchased in (unworn, unwashed and in new, saleable condition).
(4) the item is returned with proof of purchase.
We may collect your personal information when you visit or use our pages. We may also receive your personal information from our business partners. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page/s you request. We may use this information for three general purposes: to customise the content you see, to fulfill your requests for certain services and information, and to contact you.
At no point will we sell or rent your personal information. We will send your personal information to other companies or people when:
(1) we have your consent to share the information;
(2) we need to share your information to provide the product or service you have requested;
(3) we need to send the information to companies who work on behalf of Willetton Uniforms to provide a product or service to you (unless otherwise specified by you, these companies do not have any right to use the personal information we provide to them beyond what is necessary to assist us);
(4) we respond to subpoenas, court orders or legal processes; or
You are responsible for maintaining the confidentiality of your password, and you will be responsible for all usage of your user account and/or user name, whether authorised or not authorised by you. You agree to immediately notify Willetton Uniforms of any unauthorised use of your user account, user name or password.
Goods and services of third parties may be advertised and/or may be made available on or through this web site. Representations made regarding products and services provided by third parties will be governed by the policies and representations made by these third parties. Willetton Uniforms will negotiate with third parties on behalf of our customers where appropriate but will not be held liable for or responsible for any final third party determinations.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND OF ANY SERVICES OR CONTENT PROVIDED (THE “SERVICE”) IS AT YOUR OWN RISK. SERVICES AND CONTENT ARE PROVIDED TO YOU “AS IS”, WILLETTON UNIFORMS MAKES NO WARRANTY, EITHER IMPLIED OR EXPRESS, THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE OR RELIABLE AT ALL TIMES. YOU FURTHER UNDERSTAND AND AGREE THAT ANY ADVICE OR ANY OTHER INFORMATION OBTAINED VIA THIS WEB SITE MAY BE USED SOLELY AT YOUR OWN RISK, AND THAT WILLETTON UNIFORMS WILL NOT BE HELD LIABLE IN ANY WAY.
Willetton Uniforms reserves all rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in respect of this web site, its content, and the goods and services that may be provided. The use of the Willetton Uniforms’ rights and property requires prior written consent. By making services available to you, Willetton Uniforms is not providing you with any implied or express licenses or rights, and you will have no rights to make any commercial use of this web site or provided services without prior written consent.